1. About this portal

This is the official channel for you, a data subject, to exercise your rights under the Brazilian General Data Protection Law (LGPD, Law 13.709/2018) with Tech86. Every request received here is handled by our Data Protection Officer (DPO), with a protocol number, a response deadline and an attendance record.

Data categories, legal bases, operators and retention periods are detailed in the Privacy Policy.

2. Who handles your request

• Data Protection Officer (DPO): responsible for receiving, registering and conducting your request.
• Dedicated channel: [email protected]
• Official form: the form at the bottom of this page.
• General channel: [email protected] (not prioritized for data subject rights).

3. Your rights (art. 18 of the LGPD)

You can exercise, at any time and at no cost, all the rights provided in art. 18:

1. Confirmation of processing: know whether Tech86 processes your personal data and for what.
2. Access to data: obtain a copy of the data we keep about you and the information listed in art. 19.
3. Correction of incomplete, inaccurate or outdated data: for example, updating your phone, e-mail or company details.
4. Anonymization, blocking or deletion of unnecessary or excessive data: when processing does not comply with the LGPD.
5. Portability of data to another provider: request your data in a structured format to take to another provider.
6. Deletion of data processed on the basis of consent: end treatments that depend on your authorization.
7. Information about the publics with whom we share your data: for which purpose and in which categories.
8. Information about the possibility of not providing consent and the consequences of refusing.
9. Withdrawal of consent, when a processing activity relies on it.
10. Opposition to processing and review of automated decisions that affect your interests, per art. 20.

Some rights coexist with legal bases that limit them (for example, mandatory fiscal records remain even after marketing data deletion). When applicable, we explain the reason in the response.

4. Response deadlines

• Initial response: within 15 days of receiving the request.
• Complex cases: if we need more time, we communicate the extension and its reason before the deadline.
• Execution: after the response, execution (correction, deletion, portability) happens within a period compatible with the operation of each service, always informed.

5. Request flow

1. Submission: fill in the form on this page or write to the DPO.
2. Protocol: you receive a protocol number by e-mail.
3. Analysis: the DPO confirms your identity, identifies the processing activities and checks the applicable legal bases.
4. Response: you receive the full response within 15 days, with the decision and its reasoning.
5. Execution: the agreed measures are applied and recorded.

6. What to include in your request

To speed up the attendance, include:

• Sufficient identification: full name and the e-mail or phone used in the relationship with Tech86. Requests from legal representatives must evidence the representation.
• Right exercised: which of the art. 18 rights you are exercising.
• Context: services or channels involved (for example, "contact form", "hosting plan X").
• Response channel: your preferred e-mail for the protocol and the response.

We process the request data only to attend it and record evidence of the attendance (section 7 of the Privacy Policy).

7. Direct handling in the panel

Some requests dispense formality and can be resolved by you in the client panel:

• Correction of your registration and contact data.
• Management of communication and cookie preferences.
• Consultation of services, invoices and orders in your account.

For the remaining rights, use the form below.

8. Complaint to the ANPD

If you believe your rights were not honored, contact the DPO first so we can solve it. You may also file a complaint directly with the Brazilian National Data Protection Authority (ANPD) through its official channel at gov.br/anpd.

9. Related documents

• Privacy Policy: data categories, legal bases, operators and retention.
• Terms of Service: contracting and usage conditions.