Monitoring, Observability & SRE
Stop guessing where the problem is. We implement Full-Stack Observability to transform logs and metrics into business intelligence, reducing MTTR and preventing incidents.
From Chaos to Total Clarity
Traditional monitoring says the server is down. Observability says why the customer didn't buy.
Distributed Tracing
Trace every user transaction across all microservices to identify performance bottlenecks with surgical precision.
Business Metrics (SLIs/SLOs)
We translate technical metrics (CPU/RAM) into business impact (Sales Success Rate), aligning IT with company goals.
Real User Monitoring (RUM)
Monitor the real user experience on the frontend (load time, JS errors) to ensure satisfaction and conversion.
Log Aggregation & Analytics
Centralize logs from all sources into a single, searchable platform, enabling rapid diagnostics and complete auditing.
Actionable Alerts
Every alert has a runbook, an owner and calibrated severity. If it requires no action, it is not an alert: it is noise.
Business Dashboard
Panels that join tech and business: checkout conversion right next to the API latency that supports it.
The 4 golden signals you will finally see
Based on SRE practice and instrumented with OpenTelemetry: the difference between knowing it fell and knowing why.
Golden signals per service
Latency
Response time by percentile (p50/p95/p99): the average hides the pain of your worst cases.
Traffic
Requests per second per route and per service: real demand, not estimates.
Errors
Explicit failure rate (5xx) and implicit (wrong answer with 200): the silent error is the costliest.
Saturation
How close to the limit each resource is: the curve that warns before the outage.
Open stack, no lock-in
From firefighting to real SRE
Incremental implementation: every phase shortens the path from symptom to cause.
Service inventory
We map what exists, what breaks often and what was never measured. Dark corners become priority.
OTel instrumentation
Traces, metrics and logs standardized with OpenTelemetry, no lock-in and negligible overhead.
SLOs and useful alerts
Service objectives defined with the business and alerts that fire on impact: end of alert fatigue.
SRE routine
Blameless post-mortems, actionable runbooks and periodic signal review. Incidence drops, MTTR follows.
Observability FAQ
Understand the value of visibility.
Monitoring is knowing *that* something is wrong (e.g., high CPU). Observability is having the data to understand *why* it is wrong, allowing you to ask novel questions about the system.
No. We use very low overhead agents and telemetry collectors (like OpenTelemetry), designed not to impact the end-user experience.
Yes. We implement a smart alerting strategy to avoid "alert fatigue". You will only be woken up at night if it is something that truly impacts the customer or the business.
Perfectly. Our solutions unify the view of on-premise servers, multiple clouds, and SaaS applications into a Single Pane of Glass.
Not necessarily. OpenTelemetry instruments once and exports wherever you are: Datadog, New Relic, the Grafana stack or whatever comes. Freedom is the product.
The first dashboards and critical alerts ship in the first weeks; the SLO program with the business matures within a quarter.
Talk to Observability Specialists
Describe your scenario and get a monitoring, alerting and SRE plan.
Quick conversation.
Address
Avenida Paulista, 1636 - São Paulo - SP - 01310-200